MasterCook FAQs
This section contains answers to frequently asked questions and resolutions to common problems.
MasterCook 22
- ★ Installing MasterCook 22
- ★ What's New in MasterCook 22
- Adding Cookbook Files to MasterCook 22
- Direction Photos do not Display after Uninstalling a Previous Version
- MasterCook 22 Backup
- MasterCook 22 Backup - Creating a New Folder
Meal Planning
Software Updates
- ★ MasterCook 22 Software Updates
- ★ MasterCook 2020 for Windows Software Update Files
- ★ Reinstalling MasterCook 2020
- ★ I have a previous version of MasterCook. How do I transfer my files into MasterCook 2020?
- ★ Things to Know Before You Install MasterCook 2020
- Download Blocked by Web Browser
Orders & Downloads
- Download File Won't Save
- Download Link in Email Does Not Work
- "Payment error: Declined (2: This transaction has been declined.)"
- Wrong Card Code
- Where do I find the download link after purchase?
- Download Disappeared
General Support
- ★ MasterCook 2020 Unknown Ingredients
- ★ Error: A Script that is required for this install to complete could not be run.
- ★ MasterCook and My MasterCook Manager are not working properly
- ★ Cannot Install MasterCook
- ★ Trial or Demo of MasterCook
- ★ Getting Started with MasterCook (Overview of All Products)
My MasterCook Manager
- ★ MasterCook Manager Cannot Log Into Online Account
- ★ Best Practices for Syncing with MasterCook 15 and 2020
- My MasterCook Manager is a Black Screen or Won't Launch at All
- File Won't Sync or Remove from Online
- DependencyMissing Error while Syncing
- MasterCook Synchronization
MasterCook.com
- ★ Web Import Problem: Cannot login or "required anti-forgery cookie" error
- ★ Using the MasterCook.com Web Importer
- Add To MasterCook Not Working
- Download Button Missing in Web Import Window
- Enable Cookies in the Safari Web Browser
- Emailing a Recipe from MasterCook.com
Mobile Apps
- ★ Can't See Text in Mobile App - Dark Mode
- Transfer Recipes to Mobile Device
- Sharing a Recipe from a Mobile Device
- MasterCook Mobile Apps Overview
- MasterCook Mobile Apps Recipe View
- MasterCook Mobile Apps Cookbooks
Cookbooks & Recipes
- ★ Deleted Recipes While Syncing
- Creating a Meal Plan
- Scale a Recipe
- Sharing Cookbooks and Recipes with Other People
- Photos Flipped
- Recipe Description Field
Importing & Exporting
- ★ Importing Recipes from Other Programs
- Importing a Recipe from a Web Page into the MasterCook Windows Product
- Importing Ingredients - Paste Text into Ingredient
- Email Setup in the MasterCook Windows Program
- Importing from Paprika
- Emailing from the Windows Product - Error Message: No Default Mail Client
File Management
- Transfer Recipes/Cookbooks from Backup Location
- How do I restore my files from backup and into MasterCook 15?
- Transferring Files from a Previous Version into MasterCook 15
- Manually Copy Files into MasterCook 15
- Getting a New Computer
- Cannot Locate My Cookbook Files
Printing & Publishing
- Additional Print Design Templates
- Editing Directions Spacing in a Print Design
- Using the New MasterCook 2020 Nutrition Print Template
- A Sample of Nutritional Analysis for Printing in MasterCook 15
- Unable to Load Design
- Adjusting Page Numbers