MasterCook FAQs
This section contains answers to frequently asked questions and resolutions to common problems.
Mobile Apps
- MasterCook Mobile Apps Overview
- MasterCook Mobile Apps Recipe View
- MasterCook Mobile Apps Cookbooks
- MasterCook Mobile Apps My Recipes
- MasterCook Mobile Apps Shopping Lists
- Offline Use with Mobile Apps
My MasterCook Manager
- ★ My MasterCook Manager Not Working/Included Cookbooks Don't Show
- MasterCook 15 Synchronization
- MasterCook 15 Group Cookbooks
- MasterCook 15 Merge
- Resetting My MasterCook Manager
- Sync Screen Only Doesn't Show Data
Order and Activation Support
- Getting a New Computer
- Wrong Card Code
- I purchased MasterCook but it says I have a free subscription
- Amazon Purchase One-Year MasterCook.com Subscription
- Cannot Download Purchased Program
- Where do I find the download link after purchase?
MasterCook.com Support
- ★ Open Beta Test - Please Report Issues to Customer Service
- ★ NEW!! Nutrition Tool in MasterCook.com
- ★ Using the MasterCook.com Web Importer
- Sharing an Online Recipe
- Clear Recipes from MasterCook.com
- Duplicate Online Categories
Cookbook & Recipe Problems
- Categorizing Recipes - Subcategories
- Corrupt Cookbook Files
- Reducing the Size of Photos in Cookbooks
- MasterCook 15 Shuts Down When Inserting Picture
- Duplicate Categories
- Deleted Recipes While Syncing
General Support
- ★ Trial or Demo of MasterCook
- ★ Getting Started with MasterCook (Overview of All Products)
- ★ FAQs about MasterCook 15 and the Mobile Apps
- MasterCook Content History
- Watch Videos Without QuickTime
- Pantry and Shopping Lists
Importing & Exporting
- Importing Recipes from Other Programs
- Importing from Meal Master
- Importing from a PDF File
- Importing from Micro Cookbook
- Importing from MacGourmet
- Importing Accuchef Recipes
File Management
- ★ Transferring Files from a Previous Version into MasterCook 15
- Manually Copy Files into MasterCook 15
- Cannot Locate My Cookbook Files
- Transferring MasterCook Files from One Computer to Another
- User Ingredients Added
- MasterCook 15 Backup
Printing & Publishing
- Adjusting Page Numbers
- Printing a Category Index (List of Recipe Titles Only)
- Error: Unable to Create Service "Csel"-"publish"
- Editing Meal Plan Print Template
- Editing the Shopping List Design
- Resizing Objects in a Print Design Template