MasterCook FAQs
This section contains answers to frequently asked questions and resolutions to common problems.
MasterCook 24
- ★ Installing MasterCook 24
- ★ What's New in MasterCook 24
- MasterCook 24 Shuts Down when Editing
- MasterCook 24 Reinstallation
- Data from Previous Version did not Migrate to MasterCook 24
- MasterCook 24 Restore from MasterCook
MasterCook 20
MasterCook 14
MasterCook 15
MasterCook 22
- Adding Cookbook Files to MasterCook 22
- Canadian Ingredient Nutrient File to Merge into MasterCook 22
- Direction Photos do not Display after Uninstalling a Previous Version
- Installing MasterCook 22
- MasterCook 22 and Greater Backup - Creating a New Folder
- MasterCook 22 Backup
Meal Planning
Software Updates
- MasterCook 22 Updates
- Error: A script required for this install to complete could not be run.
- MasterCook 24 Updates
- Download Blocked by Web Browser
- MasterCook 20.0.3.1 Update & User-Added Ingredients
- MasterCook 20 Updates
Orders & Downloads
- Discover Credit Cards
- Installation File Won't Download or Install
- Unconfirmed xxxxxx.crdownload
- Download File Won't Save
- Download Link in Email Does Not Work
- "Payment error: Declined (2: This transaction has been declined.)"
General Support
- ★ Transferring Content from a Previous Version
- ★ Support for MasterCook 22 and Earlier Windows Products
- ★ Jon's Useful Apps
- ★ Where do I get cookbooks?
- ★ MasterCook and Sync Manager are not working properly
- ★ Trial or Demo of MasterCook
MasterCook Sync Manager
- MasterCook Manager Cannot Log Into Online Account
- File Won't Sync or Remove from Online
- DependencyMissing Error while Syncing
- MasterCook Group Cookbooks
- MasterCook Merge in versions 15 and 20
- Sync Screen Only Doesn't Show Data
MasterCook.com
- ★ Using the MasterCook.com Web Importer
- Add To MasterCook Not Working
- Web Import Problem: Cannot login or "required anti-forgery cookie" error
- Emailing a Recipe from MasterCook.com
- Where do I find my subscription status?
- Sharing an Online Recipe
Mobile Apps
- Mobile App Photos Do Not Display
- MasterCook 2020 Mobile Apps
- Can't See Text in Mobile App - Dark Mode
- Transfer Recipes to Mobile Device
- Sharing a Recipe from a Mobile Device
- MasterCook Mobile Apps Overview
Cookbooks & Recipes
- ★ Deleted Recipes While Syncing
- Creating Cookbook Cover Images
- MasterCook 22 & 24 Cookbook Image Maintenance
- Creating a Meal Plan
- Scale a Recipe
- Sharing Recipes with Other People
Importing & Exporting
- ★ Importing Recipes from Other Programs
- MXP Files
- MX2 Files
- Importing a Recipe from a Web Page into the MasterCook Windows Product
- Importing Ingredients - Paste Text into Ingredient
- Email Setup in the MasterCook Windows Program
File Management
- Transfer Recipes/Cookbooks from Backup Location
- Transferring Files from a Previous Version into MasterCook 15
- Manually Copy Files into MasterCook 15
- Getting a New Windows Computer
- Cannot Locate My Cookbook Files
- User Ingredients Added
Printing & Publishing
- Cookbook or Recipes Fail to Print
- Creating Blank Spaces when Printing
- Font Attributes of Specific Words
- Duplex Printing
- Printing Cost Analysis
- Additional Print Design Templates