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MasterCook 22 Sync Manager

If you have a current subscription to MasterCook.com, you can sync your online content with MasterCook 22. Select Sync Manager from the File menu in MasterCook 22. Then you can sign into your account at MasterCook.com so that MasterCook 22 can sync with it.

Check the Status in the lower left corner of the Sync Manager. It should say Connected. If it says Offline, that means something on your computer is blocking the Sync Manager from using your internet connection. See this article for troubleshooting.

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Selecting a section on the left side of the Sync screen controls the files you see on the right side. So, if you click on My Collection, you will see your cookbooks, menus, and meal plans. If you click on MC Tools, you will see your other files, such as shopping lists, print design templates, etc.

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If you have problems syncing, go to the My Account screen in the Sync Manager and press the Logout button. Then contact MasterCook Support for help.

Before you sign into the Sync Manager, please make sure you have a backup copy of your MasterCook files on the computer. This way if something unexpected happens, you can use the Restore From Backup to recover your files.

Important things not to do:

  • Do not sync if you have not recently backed up your MasterCook files.
  • Do not sync if you do not see your cookbooks listed on the right side of the Sync screen in the Sync Manager. Logout and contact MasterCook Support for help.
  • Do not sync if you are having problems. Things will only get worse. Logout and contact MasterCook Support for help.
  • Do not sync if you have duplicate online cookbooks. If recipes disappear from MasterCook on the computer when you sync, it usually is because you have duplicate online cookbooks, and it can only sync with one of them. Logout and contact MasterCook Support for help.

To ensure the best results when syncing, always do these two things:

  1. When you are done syncing, go to the My Account screen in the Sync Manager and sign out of your online account.
  2. Before you sign back in to sync again, Refresh MasterCook on the computer. Go to the Cookbooks screen. Select Refresh File List from the Tools menu.

In the upper right corner of the Sync Manager, click on the X. This leaves the program running but minimizes the program to the Windows System Tray (the lower right corner of your computer where your volume, internet, and other icons are).

Right-click on the My MasterCook Sync Manager icon in the Windows System Tray and select Exit MasterCook Sync Manager. See the screenshot below. This will shut down the MasterCook Sync Manager, so it is no longer running on the computer.

 

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