Getting a New Computer


First, make sure you have a current backup of your data files. See these instructions:


Install the program using your previously purchased disk or download. When you purchase downloads, your web browser saves the file to the Downloads folder on your computer. It will remain in that folder unless you intentionally delete it. If you need to purchase a replacement download, contact MasterCook Support. If you are able to provide proof of purchase, we can give you a discount on purchasing a replacement copy.

If you purchased MasterCook from another vendor, you must contact them. There are several online places that sell the MasterCook download. If you purchased it somewhere else, such as at Amazon, you need to use the download link you purchased from them since you are their customer. We do not have access to their customers or orders. For example, you will find your Amazon download link in your Games & Software Library.

Otherwise, you are welcome to provide proof of purchase by providing a copy of your receipt, and you can purchase a replacement of the MasterCook 15 or 2020 product at a discount at Send your request and proof of purchase to to inquire.

Use that to download and install the program to your new computer. Run it and make sure it appears to have installed correctly. For example, do you see the cookbooks that come with the program in the Cookbooks screen?


If you are installing MasterCook 15, update to the current version by following these instructions: MasterCook 15 PC Updates


Then you can merge your backed up files into the program on the new computer as explained here: MasterCook Merge

If you added your own ingredients into MasterCook, please follow these instructions as well: MasterCook Update & User-Added Ingredients – MasterCook Community

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