FIRST STEP - BACKUP
First, make sure you have a current backup of your data files. See these instructions:
SECOND STEP - INSTALL
Install the program using your previously purchased disk or download.
When you purchase downloads, your web browser saves the file to the Downloads folder on your computer. It will remain in that folder unless you intentionally delete it. Many people save a copy of their download files to the same location where they backup all of their important computer files.
If you need to purchase a replacement download, contact MasterCook Support. If you are able to provide proof of purchase, we can give you a discount on purchasing a replacement copy.
If you purchased MasterCook from another vendor, you must contact them. There are several online places that sell the MasterCook download. If you purchased it somewhere else, such as at Amazon, you need to use the download link you purchased from them since you are their customer. We do not have access to their customers or orders. For example, you will find your Amazon download link in your Games & Software Library.
If you purchased the download at MasterCook.com and you have a current subscription to MasterCook.com, one of the services provided to paying subscribers is storage on our servers, including your download purchases, such as cookbooks and programs. You will find them in the Downloadable Products section of your My Account web page. Our hosting provider charges us for data storage, so your subscription allows us to pay those fees and provide this storage service to paying customers.